Ayala Land Hotels and Resorts Corporation Leads the Way with Oracle Hospitality OPERA Cloud Implementation

About Ayala Land Hotels & Resorts

Ayala Land Hotels and Resorts Corporation operates a diverse portfolio of 12 Seda Hotels across major cities in the Philippines, along with three eco-luxury El Nido Resorts in Palawan. The company also manages iconic properties such as Raffles Makati, Fairmont Makati, Holiday Inn & Suites Makati, and the upcoming Mandarin Oriental Manila. Combining world-class accommodations with a commitment to sustainability, Ayala Land Hotels and Resorts Corporation offers exceptional experiences for both business and leisure travelers.

Ayala Land Hotels and Resorts Corporation Leads the Way with Oracle Hospitality OPERA Cloud Implementation

HRS Hospitality & Retail Systems is proud to announce that Ayala Land Hotels and Resorts Corporation, including its 12 Seda Hotels and 3 eco-luxury El Nido Resorts, has become the first hotel chain in the Philippines to implement Oracle Hospitality OPERA Cloud Property Management, fully integrating BIR operations into its system. This step includes receipt generation, comprehensive reporting for authorities, and streamlined internal audit processes, marking a significant advancement in hospitality technology in the region.

With the powerful central reservation functionality now available at the chain level, Ayala Land Hotels and Resorts Corporation's reservation team can efficiently access and manage bookings across all properties with a single login. This enhancement not only improves operational efficiency but also enhances the guest experience by ensuring seamless access to reservations.

Seda BGC in Taguig is the flagship Seda Hotel, an urban retreat with 521 guestrooms, suites, and serviced residences that fit the cosmopolitan lifestyle of travelers in search of a vibrant destination. Seda BGC was the pioneer property to go live with OPERA Cloud in July 2024. Following its successful launch, eight additional Seda Hotels and the three El Nido Resorts have since transitioned to OPERA Cloud with fully functional BIR operations and reporting capabilities. HRS Hospitality & Retail Systems is on track to complete the implementation for the remaining four properties by the end of December 2024 and remaining two El Nido properties by early 2025, positioning Ayala Land Hotels and Resorts Corporation as one of the largest hotel chains in the Philippines operating on OPERA Cloud.

“We extend our heartfelt gratitude to Mr. George Aquino, President & CEO of Ayala Land Hotels and Resorts Corporation, along with Mr. Julius Buen, Head of IT, and Mr. Christian Canda, Group Director of Revenue and eCommerce, for their unwavering support and professionalism during the OPERA Cloud deployment process. Your dedication has been instrumental in ensuring a seamless transition from OPERA V5 to OPERA Cloud. Thank you for being invaluable partners in this journey.” - Anshu Shrivastava, General Manager of Southeast Asia & South Asia, HRS Hospitality & Retail Systems.

As Ayala Land Hotels and Resorts Corporation continues to innovate and enhance their hotel operations, HRS Hospitality & Retail Systems remains committed to providing the latest hospitality technology and exceptional service.