HRS and Planet Bring TYNGO Staff Order to All-in-One POS Devices
Dusseldorf, 04 December, 2025 – HRS Hospitality & Retail Systems, the global hospitality provider of OPERA PMS, Simphony POS, and TYNGO, is proud to announce the next evolution of its long-standing collaboration with Planet, a leading global provider of integrated payments and technology services, marking a new milestone in hospitality technology innovation.
The three companies confirmed that TYNGO Staff Order, the mobile Ordering App designed to complement Oracle Simphony POS, is now fully compatible and ready to launch on Planet’s family certification on the PAX all-in-one A920 POS terminal.
This expanded partnership will enable seamless, secure, and flexible ordering payment experiences, reinforcing the commitment of all three companies to delivering cutting-edge solutions and superior service to their Food and Beverage customers worldwide.
A New Level of Service Mobility
By combining TYNGO’s powerful Staff Order application with Planet’s advanced all-in-one payment technology, HRS continues to redefine how restaurants and hotels engage with their guests.
The new offering allows staff to manage ordering and payments directly at the table, reducing steps, improving accuracy, and creating more opportunities for meaningful guest interaction.
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More time at the table – Staff stay closer to guests, improving service attentiveness.
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More accurate orders – Orders flow directly from device to kitchen, reducing errors.
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Faster service, happier guests – Payments are processed instantly on the same device.
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Complete operational harmony – Seamless connection between front-of-house, kitchen, and payment systems.
Leadership Comment
“This latest step in our partnership with Planet represents our shared commitment to simplifying operations and elevating the service experience,” said Oleg Kudrin, Global Commercial Director, HRS.
“This partnership delivers exactly what modern hospitality demands — speed, simplicity, and service excellence,” said Maybelle Narciso, Technical Product Director Food & Beverage.
“We’re delighted to be extending our successful partnership with HRS. By making TYNGO Staff Order available on Planet’s all-in-one payment device, we’re helping hospitality operators deliver a faster, smarter service that enhances guest satisfaction, while reducing complexity for their teams. It’s a win for both staff and guests,” said Colin Close, Chief Commercial Officer (CCO), Planet.
Availability
The new TYNGO Staff Order + Planet’s All-in-One PAX A920 terminal solution is now available for hospitality venues across Europe, the Middle East, Africa, and North America.
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About HRS Hospitality & Retail Systems (HRS)
HRS is a leading provider of IT solutions tailored for the hospitality and retail sectors. With over 35 years of experience, the company has established itself as a trusted partner for businesses around the globe. Offering a wide range of innovative systems and solutions, HRS enables clients to streamline operations, improve guest experiences, and achieve greater profitability across 104 countries. Through its partnership with Oracle Hospitality, HRS continues to lead the way in the development of next-generation technology for the hospitality and retail industries.
About TYNGO
TYNGO, powered by HRS Hospitality & Retail Systems (HRS), is a global technology leader serving the hospitality and leisure industries with innovative, integrated software solutions. Established in 2011 as the dedicated development division of HRS, TYNGO has since expanded into over 90 global markets, delivering cutting-edge technology that enhances guest experiences and streamlines business operations. From POS enhancements to Spa & Golf management systems, TYNGO is at the forefront of operational excellence. Through seamless OPERA and Simphony integration, TYNGO empowers clients to unlock long-term growth, loyalty, and operational efficiency. In 2025, TYNGO joined the Oracle Partner Network. To find out more visit TYNGO Staff Order App
About Planet
Planet is a leading global provider of integrated technology and payments solutions for retail and hospitality customers. We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.
Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.
Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.
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