HRS Hospitality & Retail Systems to Provide OPERA, Simphony & TYNGO for LHW

Luxury hotel collection enters into a Preferred Vendor Agreement with HRS Hospitality & Retail Systems as part of its digital transformation.

Deerfield Beach, FL USA — (January 2025) HRS Hospitality & Retail Systems is proud to be selected as a preferred provider of OPERA PMS, Simphony POS, and TYNGO solutions for The Leading Hotels of the World (LHW), which includes over 400 luxury hotels in more than 80 countries.

This relationship positions HRS within LHW’s Leading Strategic Sourcing (LSS) program, a collaborative initiative led by LHW and DayBlink GPO. The program delivers a strategic group purchasing model designed to empower LHW member hotels with innovative tools and services. Through the LSS program, hotels gain access to industry-leading technology solutions, enhanced sales and marketing support, and resources to drive value in key operational areas.

For 35 years, HRS Hospitality & Retail Systems has been a global leader in providing innovative IT solutions for the hospitality and retail industries. Driven by a mission to empower businesses with advanced technology and exceptional service, HRS helps its partners streamline operations, enhance guest experiences, and achieve sustainable growth.

“At LHW, digital transformation is not just a priority; it’s a strategic imperative,” said Michael Lederman, Vice President of Information Technology, The Leading Hotels of the World. “We recognize the importance of equipping our member hotels with the best tools to navigate an ever-evolving industry landscape. With HRS Hospitality & Retail Systems as a preferred provider, we are expanding our commitment to delivering a comprehensive technology stack that accelerates digitization, increases operational efficiency, and elevates the guest experience.”

By participating in LHW’s Leading Strategic Sourcing (LSS) program, HRS ensures member hotels have exclusive access to advanced solutions, preferential pricing, and expert support services. This enables hotels to enhance their operations while maintaining their unique identities.

Joanne Vaughan, CEO of HRS Hospitality & Retail Systems, expressed enthusiasm for the collaboration: “We are honored to partner with The Leading Hotels of the World as their preferred provider for OPERA PMS, Simphony POS, and TYNGO. With 70 LHW properties already using our solutions, we are excited to extend our expertise and innovative offerings to the broader LHW portfolio. This alliance is not just about technology; it’s about shaping the future of luxury hospitality. HRS and LHW are committed to implementing innovative solutions to redefine standards of excellence for independent hotels worldwide.”

This collaboration underscores the shared commitment of HRS Hospitality & Retail Systems and The Leading Hotels of the World to redefine the future of luxury hospitality. By combining cutting-edge technology with a thorough appreciation of the unique needs of independent luxury hotels, this collaboration empowers LHW members to achieve operational excellence and deliver unparalleled guest experiences. By combining their expertise, these two companies set new standards for innovation, service, and success in the global hospitality industry.

About The Leading Hotels of the World, Ltd. (LHW)

Comprised of more than 400 hotels in over 80 countries, LHW is the largest collection of independent
luxury hotels. In 1928, 38 independent hoteliers came together to create LHW. Since then, the
Company has carefully curated distinctive hotels, resorts, inns, chalets, villas, and safari camps from the
snow-capped Alps of Europe to the African veldt to share them with adventurous souls who seek the
remarkably uncommon. The LHW community is filled with exceptional individuals, united by a passion for
the surprising discoveries and details that come with every experience. LHW hoteliers are artisans of
hospitality whose expertise, commitment to excellence, and individual flair allow them to create
story-worthy moments for their guests. And it is these authentic, individualized experiences combined
with the warm hospitality and high-touch service they provide that keep discerning travelers returning
again and again. LHW’s collection covers the globe and promises a broad range of destinations and
uncommon experiences, enhanced by LHW’s tiered guest loyalty program, Leaders Club. From converted
former palaces and countryside retreats run by the same families for generations to gleaming skyscrapers in dynamic urban centers, serene private island escapes, glamorous tented camps – and beyond – explore, find inspiration, and experience unforgettable travel moments.

For more information visit: www.lhw.com, Facebook @LeadingHotels, Twitter @LeadingHotels, and Instagram @leadinghotelsoftheworld.

About HRS Hospitality & Retail Systems (HRS)

HRS Hospitality & Retail Systems is an international company with an unrivaled reputation for service. It is a leading supplier of IT solutions for the Hotel, Restaurant, & Café (HoReCa) and Retail industries. HRS is a recognized and certified Oracle Partner. Providing coverage in 104 countries with over 14,000 customers, HRS is acknowledged as Oracle Hospitality’s largest partner worldwide.

HRS offers a wide range of innovative solutions to customers, including, but not limited to, Property Management, Point of Sale, Spa & Guest Activities, Omnichannel commerce, Personalization, Business Analytics, Payment Gateway, Mobile Applications, Channel Manager, Online Distribution Services, Finance and HR Systems, and Passport Scanning & Recognition.

Customers are the number one priority. Ensuring their experts speak the customers’ language, understand their requirements, and meet their expectations. Their goal is to make all clients stronger and more efficient while helping them build successful businesses that are both productive and profitable.

For more information visit: www.hrsinternational.com, and LinkedIn.