Oracle Retail Customer Engagement
Build customer intimacy with a single 360-degree customer view
Simplify loyalty management with a tool crafted exclusively for retail. Maintain your proposal relevant to your customers at any phase of your relationships. Attract new and retain loyal customers most efficiently.
Highlighted Benefits
Tailored for Customer Experience
Enable personalized offers based on tailored customer segments. Achieve rapid ROI through no code deployment and native integration, all courtesy of Oracle POS Xstore.
Unified Omnichannel Experience
Build a consistent brand image by combining data from diverse channels and touchpoints, enabling targeted customer interactions and reinforcing brand reputation.
Unmatched Scalability
Strengthen brand visibility and expand globally by processing high volumes of transactions and customer data.
Empowering Store Associates
Equip store associates with practical tools to influence in-store customer decisions and shopping patterns and boost transaction volumes.
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Upgrade to OPERA Cloud with ease and simplicity
Highlighted Features
Customer Management and Segmentation
Manage and process customer data, enabling dynamic segmentation for targeted marketing and personalized loyalty campaigns to optimize engagement.
Enhanced Campaign and Deal Management
Manage all aspects of campaigns and deals through intricate promotions applied to various groups while adapting to the market dynamics with configurable business rules.
Improved Loyalty and Awards Management
Cultivate loyalty and retention by using a dedicated loyalty points engine to seamlessly award and consume allocated loyalty points across all sales channels, thus fostering customer engagement.
Gift Cards Management
Prevent wasting the remaining balance on your gift cards. Issue, fill, and redeem effortlessly. Streamline gift card operations for improved customer satisfaction and retention.
Modular flexibility
Tailored solution to fit your needs. Adapt to the continuously evolving business requirements, ensuring optimal functionality and operational alignment.
Clienteling Support
Improve store associates' performance by using clienteling to influence customer behavior and increase shopping frequency and transaction value.
Maximize Your Business Potential with Value-Added Support Services
Benefit from our tailored global expertise, ensuring uninterrupted operations. Our dedicated team supports you from system analysis to solution implementation. Explore our service agreements for 24/7 support. Enjoy the convenience of our Support Hub, Oracle support, monthly reviews, and certified experts.
Maximize Your Business Potential with Value-Added Support Services
Benefit from our tailored global expertise, ensuring uninterrupted operations.
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World-Class Hospitality Solutions.
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Tailored Solutions for Diverse Industries.
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Efficiency in Hotel Operations.
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Leading Restaurant Management.
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Revolutionary Retail Experience.
